Disrupting of services izijet.sk and measures against the spread of the disease COVID 19/coronavirus

Shuttle bus company izijet disrupting our service due Border closure by Government Regulation 

  • According due actual situation company izijet cancelling all shuttles to 15.04.2020

Please contact reservation department to process cancellation or change reservation

  • The Business hours of customer service line during this special period ( Cross border transpoertation is not alloved by goverment ) is Monday till Friday 09:30 - 14:00
  • Customer service line services - rebooking, cancellations, informations

 

 Cancellations 

In case that you have an ordered ticket at time of disrupted service till 15.04.2020 after processing of cancellation you receive full amount of reservation

If you are requesting cancellation for a date after 15.04.2020 the cancellation fee will be applied - except a possibility to receive a credit into izijet account - in this case you receive whole credit for a reservation

In case that you are willing to receive credit for a cancellation please before calling or mailing to the reservation center please make an customer account here  https://izijet.sk/en/login for a receive credit is neccessary aggrement with general data policy and aggreement with collecting izipoints 

 

 

Company Izijet is implementing the following measures to prevent the transmission of COVID 19:

 

• Every passenger will be asked to disinfect / wash their hands before boarding the izijet.sk vehicle. The passenger either uses his / her own disinfectant or isijet's employee will provide him with BENZINALKOHOL from microChem (100g of the product contains 96% alcohol (99g) and petrol)

• The company disinfects vehicles after each ride 

• The company puts into operation vehicles properly ventilated and after 12 hours in the depot.

 

Information on arranging transfers on the regular line Košice - Budapest, Košice - Debrecen.

 

• Izijet operates properly according to the transport schedule, any changes will be notified to you by phone, mail.

• Information about transfers is provided by phone on the info line 421945454548, we notify customers of longer waiting periods when handling the telephone request in connection with higher occupancy of the customer line.

 

Information for passengers from partner shipping companies:

 

• izijet.sk also transports customers from partner shipping companies - in the event that you have received a shipping notification from izijet.sk, it will be carried out to ensure the transport-provide service to the destination booked by the client in the car.

 

What to do if your flight is changed or canceled?

 

• In the event of a change or cancellation of your flight, please report it by e-mail or by telephone with a cancellation request. Your request will be resolved in accordance with the PP of izijet sro

 

What time do I need to change to Budapest airport?

 

• In relation to the current situation we recommend to the client to have at least 60 minutes to change between the aircraft and regular departure to Košice




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